The absolute crooks of the Car Leasing business. They charge a higher disposition fee and mileage rate than everyone else, only do final appraisals in NJ so if your car gets damaged getting towed there they will charge you for it (always take pictures of everything with proof of date so you can dispute them on it), they will nickel and dime you on damage/wear and tear charges, $175 for a missing key. If a dealership uses Hann for their leases, immediately exit the building and find another dealership, because no dealer should be using anything other than the manufacturer's leasing company anyway.
Just look at the quality of the website and try using their horrible customer service. They are a joke.
My car had almost $2,000 in damages? How is that possible for a car with less then 20,000 miles that's never been in an accident. Id rather walk places then lease a car through them.
I would rather walk to work or take a bus for the rest of my life than finance another vehicle through this company. I have leased cars forever and never dealt with a company as unhelpful and uncommitted to customer service as this. They got out of the leasing game because you can't find anyone who had a positive experience. I am sure the same is true of their financing business. Haan should also send Mike and Tom back to Customer Service school before they drive away even more customers.
Great experience with Susquehanna Bank, after they were sold and I started dealing with the next institution I'll let the 1 star speak for itself.
Find better quality people to deal with. You are who you associate with. After several years of dealing with this bs, I'm glad to be past them.
Is there a negative * button? Worst financial institution ever!!! They claim they don't have final payment that was sent months ago, they are nasty when you call and now they claim
Had a terrible customer service experience with Haan financial. After making all of my monthly payments on 2 leases over the course of 3+ years, there was a discrepancy on damages after lease return. After speaking with the settlement folks they agreed to email me images of damages in order for the settlement to be paid. Weeks and months passed and no email was received. After receiving letters from collection agencies months later I was finally sent the images I had previously requested, reviewed them, agreed and settled the balance. During this time my credit has been damaged due to their failure to send the agreed upon email in a timely manner. When speaking to Haan I was told that my conversation never took place, was politely called a liar and was told there was nothing they could or would do at this point. As I will never use or refer their services I would advise please stay away from this company at all costs. Not worth the headache.
Susquehanna Bank Hann Financial is a US Bank based in Jamesburg, New Jersey. Susquehanna Bank Hann Financial is located at 1 Centre Dr, Jamesburg, NJ 08831, USA.
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